What to Do in case of an Accident?

Let’s face it, the last thing you want to think about when renting a car is getting into an accident. But, as the saying goes, “expect the unexpected”. So, just in case the unexpected happens, here’s a step-by-step guide on what to do in case of an accident with a rental car. And remember, don’t panic, we’ll get through this together.


Before anything else, make sure everyone involved in the accident is okay. If necessary, call for medical assistance, and don’t be afraid to ask for a hug if you need one.

2) Contact the police

Time to call in the authorities. They’ll take care of filing an accident report, which you’ll need for your insurance claim. And even if the accident is minor and no one is injured, it’s always good to have a record of the accident, just in case.

3) Gather information

Get the contact information and insurance details of the other driver(s) involved in the accident. And don’t forget to snap some photos of the damage to the cars and the accident scene. Trust us, it’ll come in handy when filing a claim with your insurance company.

4) Notify the rental company

Give us a call as soon as possible to report the accident. We have a specific procedure for handling accidents and will give you instructions on what to do next. And don’t forget to get the name and contact information of the person you spoke with, just in case you need to follow up.

5) Keep records

Keep all the documents and records related to the accident, including the accident report, the rental agreement, and any correspondence with the rental company or insurance company. Trust us, it’ll make resolving any disputes that may arise a lot easier.

Remember, accidents happen, but don’t let them ruin your trip. By following these steps and staying calm, you’ll make sure the process goes as smoothly as possible. And remember, safety first!

Check our FAQ Page for more information

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